Channel DynamicsAI & innovation
AI readiness health check
Before anyone buys a licence or hires a data scientist, find out whether your organisation is actually ready for AI. In two to three weeks we assess…
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AI & innovation
AI only pays off when it sits in the right place in a service. We combine service design and research with hands-on experience of building and launching AI products, so you get working prototypes and an honest view of where AI is not the answer.
AI & innovation
AI opportunity discovery
Most AI projects fail because they start from the technology rather than the user. We start from the journey. By mapping how people and staff…
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Rapid AI proof of concept
The fastest way to know whether an AI idea is worth building is to put a working version in front of real users. We build proof-of-concept…
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Conversational & agent design
Chat assistants and agents are services, and they fail for the same reasons other services fail: unclear purpose, poor handling of errors and no way…
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AI-enabled research operations
AI has changed how fast research can be analysed, but it has not changed what research is for. We help research and product teams use AI for…
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Responsible AI for services
If your service makes or informs decisions about people, AI brings obligations as well as opportunity. We help teams meet them without grinding…
Find out moreNot sure where to start?
Tell us the problem and we will suggest the smallest piece of work that answers it.